Garden Transformations and Home Repairs

These Terms and Conditions govern the provision of handyman and gardening services by Haydens Handyman Services, a business registered in England, referred to as the “Contractor,” to the client, referred to as the “Client.” By engaging our services, the Client agrees to these terms.

1. Scope of Services

1.1 The Contractor will provide the handyman and/or gardening services as detailed in the written estimate, quote, or agreement provided to the Client (the “Services”).

1.2 Any additional work or variations to the Services must be agreed in writing and may incur additional costs.

1.3 The Client is responsible for providing any agreed materials, or the Contractor will supply materials at an agreed cost, as specified in the estimate.

1.4 The Contractor will perform Services in a professional manner, compliant with applicable UK regulations and industry standards.

2. Payment Terms

2.1 The Client agrees to pay the total amount specified in the estimate or invoice for the Services.

2.2 A non-refundable deposit of 20% may be required before work begins, with the balance due upon completion or within 7 days of receiving the invoice.

2.3 Payments can be made via bank transfer, cash, contactless card.

2.4 Late payments will incur interest at 4% above the Bank of England base rate per annum, as permitted under the Late Payment of Commercial Debts (Interest) Act 1998.

2.5 The Client is responsible for any additional costs arising from changes to the scope of work or delays caused by the Client.

3. Work Schedule and Completion

3.1 The Contractor will commence work on the agreed start date and aim to complete by the estimated completion date, as outlined in the estimate.

3.2 Delays due to unforeseen circumstances (e.g., adverse weather, material shortages, or Client delays) may extend the timeline, and the Contractor will notify the Client promptly.

3.3 The Contractor reserves the right to suspend work if the Client fails to meet payment obligations or provide necessary access or materials.

4. Client Responsibilities

4.1 The Client must provide a safe and accessible work environment, including clearing the work area of obstacles, securing pets, and ensuring the safety of children.

4.2 The Client is responsible for obtaining any necessary permits, consents, or approvals (e.g., planning permission, building regulations) unless otherwise agreed in writing.

4.3 The Client must inform the Contractor of any known hazards (e.g., asbestos, electrical issues) before work begins.

5. Liability and Insurance

5.1 The Contractor maintains public liability insurance and will provide proof upon request.

5.2 The Contractor is not liable for damages or injuries caused by pre-existing conditions, Client negligence, or failure to disclose hazards.

5.3 The Client agrees to indemnify the Contractor against claims arising from the Client’s failure to obtain necessary permits or provide a safe work environment.

5.4 The Contractor’s liability for any claim is limited to the total value of the contract, except where liability cannot be limited under UK law (e.g., for death or personal injury caused by negligence).

6. Warranties

6.1 The Contractor warrants that Services will be performed with reasonable care and skill, as required by the Consumer Rights Act 2015.

6.2 Workmanship is guaranteed for 6 months from completion. The Client must notify the Contractor of defects in writing within 7 days, and the Contractor will rectify defects at no additional cost, provided they result from faulty workmanship.

6.3 Materials are subject to manufacturer warranties only, and the Contractor is not liable for defects in materials supplied by the Client.

7. Cancellation and Termination

7.1 For contracts signed off-premises or at a distance (e.g., at the Client’s home or online), the Client has a 14-day cooling-off period to cancel without penalty, as per the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. To cancel, the Client must notify the Contractor by email at help@haydens-handyman.co.uk.

7.2 If the Client requests work to begin within the 14-day cooling-off period, they waive their right to a full refund for work already performed.

7.3 Either party may terminate the contract with written notice if the other party breaches these terms (e.g., non-payment, unsafe conditions).

7.4 Upon termination, the Client is liable for costs of work completed and materials ordered, plus a cancellation fee of 20% if applicable.

8. Force Majeure

8.1 The Contractor is not liable for delays or failure to perform due to events beyond their reasonable control, including but not limited to natural disasters, strikes, or supply chain disruptions.

9. Confidentiality

9.1 The Client agrees not to disclose the Contractor’s confidential information, such as pricing or methods, without prior written consent.

9.2 The Contractor will process the Client’s personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, only as necessary to perform the Services.

10. Governing Law and Dispute Resolution

10.1 This contract is governed by the laws of England.

10.2 Disputes will first be addressed through good-faith negotiation. If unresolved, parties agree to mediation before pursuing legal action.

10.3 If the Client is a consumer, they retain their statutory rights under the Consumer Rights Act 2015.

11. Entire Agreement

11.1 This contract constitutes the entire agreement between the parties, superseding any prior verbal or written agreements.

11.2 Amendments to this contract must be made in writing and signed by both parties.

12. Contact Information

For questions, complaints, or cancellations, contact the Contractor at:

Haydens Handyman Services

07462840287

Help@haydens-handyman.co.uk