Garden Transformations and Home Repairs

Privacy Policy

Last updated: 29th September 2025

1. Introduction

Hayden’s Handyman Services (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us for quotes or services
• Fill out contact forms on our website
• Subscribe to our newsletter
• Enter competitions or promotions
• Communicate with us via phone, email, or other methods

This information may include:

• Name and contact details (email address, phone number, postal address)
• Service requirements and property details
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and browsing activity, including:

• IP address and browser type
• Pages visited and time spent on our website
• Referring website addresses
• Device information and operating system

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your enquiries and provide customer support
• Send you service-related communications
• Process payments and manage bookings
• Comply with legal obligations
• Protect our rights and prevent fraud

4. Monthly Competition Data Handling

For entries to our monthly free garden service competition:

• Data shared for entry will be shared between development staff working on the website (displayblock.co.uk) and Hayden’s Handyman Services only
• Data will be kept until the winner is drawn and then removed
• We will not share your data with any third parties
• We will not contact you for any reason unless you have won

5. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To comply with legal obligations
• To protect our rights, property, or safety
• In connection with a business transfer or merger
• With trusted service providers who assist in operating our website (subject to confidentiality agreements)

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

8. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Erase your personal data
• Restrict processing of your personal data
• Data portability
• Object to processing
• Withdraw consent (where processing is based on consent)

To exercise these rights, please contact us using the details below.

9. Cookies

Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our website. You can control cookie settings through your browser preferences.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

11. Children’s Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Hayden’s Handyman Services
Phone: 07462840287
Email: Help@haydens-handyman.co.uk

We will respond to your enquiry within a reasonable timeframe.